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MICR Toner & Computer Supplies Return Policy

Cartridge Return Policy

Abacus One Cartridges Guarantee -Quality Guaranteed!
Abacus One Computer Supplies remanufactured toner cartridges, Compatible toners, and New Modified MICR cartridges are guaranteed to be free from damage and/ or defects. Our policy is simple. Within Sixty days from the time of purchase, our customers can return a damaged or defective cartridge. After examination, if the cartridge is deemed defective or damaged, Abacus One Computer Supplies will replace the cartridge free of charge or simply issue a credit for the original purchase price, which can be used towards other merchandise. In the event we determine that the cartridge is empty or otherwise non-defective, no credit will be issued

OEM Cartridges (HP, Lexmark, Brother, etc) Guarantee
All Non-Abacus One Brand products (OEM Brand Toner/Ink/Drums) are guaranteed to be free of defects, damage and poor workmanship for 60 days from day of purchase. After 60 days you may still be able to return the products for replacement with the original manufacturer. Most manufacturers guarantee their products for one year. You will need to contact the Manufacturer directly after the Sixty day period.

All returns must be accompanied by a Return Authorization # (RA). To request a return authorization #, contact Abacus Customer Care Team

888.222.2871 or email returns@abacus1.com All returns must be in original carton and labeled with your Customer name, and the assigned RA #. All cartons must be sealed and labeled with return labels provided. DO NOT WRITE THIS INFORMATION ON THE MANUFACTURERS' BOXES.

Hardware and Printers Return Policy

1. All returns must be accompanied by a Return Authorization # (RA). To request a return authorization #, contact Abacus Customer Care Team

888.222.2871 All returns must be in original carton and labeled with your Customer name, and the assigned RA #. All cartons must be sealed and labeled with return labels provided. DO NOT WRITE THIS INFORMATION ON THE MANUFACTURERS' BOXES.

2. Returns need to be requested within 30 days of order and will be charged a 15% restock charge unless item is deemed defective

THE ITEM

• Item must Not be assembled.
• Item must be clean and free of dents, scratches, holes, tears, cracks, stickers, labels, price tags, etc.
• All parts, hardware, instructions, warranty cards, power cords, etc., must be included.
• The item must be in its original packaging. This includes the box or carton in which it came in, wrap, protection, or sleeve supplied by the manufacturer.

CARTON AND PACKAGING

• Each carton must have a RA Return Authorization sticker or a pallet label affixed.
• The manufacturer's carton must be free of writing, such as RA #, or "Return To", etc. here. (Please use return labels.)
• The carton must be free of holes, cuts, tears, etc.
• The carton must be free of excessive tape or odd tape (i.e. duct or Christmas tape, etc.)
• All internal packaging (i.e. bubble wrap, cardboard corners, tops and side strips) must be in place.
• Do not write RA #'s, consumer information, or other information on the manufacturer boxes as this will make it non-returnable.

 

Shop online or call us toll free at: (888)222-2871 for any of your printer supplies or parts or contact us via email at: sales@abacus1.com

 

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MICR Toner MICR Toner MICR Toner
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